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Incidents

False positive

False positive is an alert or incident that fired when the service was actually fine.

What is false positive?

False positive describes an alert or incident that fired when the service was actually fine. In reliability work, the label is useful only when it maps to a measurable check, a clear owner, and a next action when expectations break. Without that operational meaning, the phrase becomes decoration in dashboards and status updates.

Why it matters

False positive matters because teams need a precise shared meaning for an alert or incident that fired when the service was actually fine. Vague language turns incidents into arguments about words instead of fixes.

When everyone uses the same definition, alerts, status updates, and post-incident reviews stay aligned.

How it works

In practice, an alert or incident that fired when the service was actually fine shows up as a concrete signal you can measure or communicate. Operators define what good looks like, watch for deviations, and record what happened when expectations break.

The useful version of false positive is operational: it changes who gets notified, what customers see, or which metric a team reviews after an incident.

Practical example

Imagine a team operating around a regional blip that looked like downtime. When observed behavior stops matching the definition of false positive, the team treats that change as a reliability event with a clear owner and next step.

Common misconception

False positives mean monitoring is useless

That reading usually collapses distinct ideas into one slogan. Keep false positive tied to observable behavior so the definition stays useful under pressure.

How Fajita handles this

Verification and retries reduce false positives without ignoring real outages.

Was this definition clear?