Terms: I
- Idempotency keyIdempotency key is a unique key that lets a system recognize and ignore duplicate requests.
- IncidentIncident is a tracked period of degraded or failed service.
- Incident acknowledgmentIncident acknowledgment is an explicit signal that a human has seen the incident and is engaging.
- Incident assignmentIncident assignment is naming the person or role responsible for driving an incident.
- Incident detectionIncident detection is discovering that a service likely failed or degraded.
- Incident managementIncident management is the process of detecting, coordinating, resolving, and reviewing service failures.
- Incident recapIncident recap is a short after-action summary of what happened and what changed.
- Incident reopeningIncident reopening is returning a resolved incident to an active state when failure returns.
- Incident resolutionIncident resolution is closing an incident after the service is healthy again and work is complete.
- Incident responseIncident response is the coordinated actions taken while a service is degraded or down.
- Incident severityIncident severity is a ranked label for how bad an incident is.
- Incident timelineIncident timeline is the ordered record of detection, updates, and recovery for an incident.
- Incident verificationIncident verification is confirming a failure is real before treating it as an incident.