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Degraded vs down

The difference between a degraded state and a down state, and how severity is assigned.

Core

An operational state describes what Fajita observes. A severity describes how serious the incident is.

Operational states

StateMeaning
OperationalChecks pass
VerifyingA failure is being confirmed
DegradedWorking but outside expected performance
DownConfirmed failing
RecoveringPassing again, awaiting recovery confirmation
MaintenanceSuppressed during a maintenance window

Severity

Operators can label an incident minor, major, or critical. A monitor's criticality influences how quickly a down state is confirmed.

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