Webhook payload

Envelope

Every event uses the same outer shape. The data object varies by event type.

incident.opened (fixture identifiers)

{
  "id": "evt_01JEXAMPLE",
  "type": "incident.opened",
  "created_at": "2026-07-15T22:15:00Z",
  "schema_version": "2026-07-21",
  "organization": {
    "id": "org_public_reference",
    "name": "Example Org"
  },
  "data": {
    "incident": {
      "id": "inc_public_reference",
      "title": "Checkout API is unavailable",
      "severity": "major",
      "status": "down",
      "opened_at": "2026-07-15T22:14:00Z"
    }
  }
}

Fields

Field	Type	Notes
`id`	string	Unique event id. Use as your idempotency key.
`type`	string	One of the documented event types.
`created_at`	string	ISO 8601 UTC timestamp.
`schema_version`	string	Date-based version of the envelope.
`organization`	object	Public organization reference.
`data`	object	Event-specific payload.

Compatibility

Timestamps are ISO 8601 in UTC.
New fields may be added without a version bump. Ignore unknown fields.
A field is only removed with a schema version change and advance notice.